Safelite Auto Glass

In Business Since 1947

2.36 out of 5

Based on 61 reviews

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(866) 260-8391

<p>Convenient appointments are available at Safelite or wherever you need us! Call us today or visit our website for more information.</p>

Auto Glass Replacement and Repair-Call Now!

Products and Services

Having a damaged car window is an unexpected and unwelcome event, but now you're at the right place. Safelite AutoGlass has been the trusted expert in the vehicle glass business for nearly 60 years and we serve more than 2 million customers each year. Windshield repair is safe, effective, convenient, and takes less than 30 minutes to complete. This prevents further damage and restores the structural integrity of your windshield, without removing and replacing the glass. All Safelite repairs are backed by a national warranty and are guaranteed to pass lease turn-back and state vehicle inspections. We're Here When You Need Us! You can contact Safelite 24 hours a day, 365 days a year to schedule vehicle glass service, get a quote or discuss your flexible payment options.

About Safelite Auto Glass

Our company has grown to serving more than 2 million customers each year. At Safelite our goal is to be America's first choice for quality auto repair and replacement solutions. Through 24-hour instant scheduling, convenient mobile service, top-of-the-line materials and SafeTech™ certified technicians, you'll find that Safelite AutoGlass offers superior customer value and quality. Also, you'll rest easy knowing that Safelite is preferred by more insurance companies than any other vehicle glass provider. Trust America's auto glass repair and replacement experts. Safelite AutoGlass comes to you!-Point Service Pledge At Safelite AutoGlass, we are committed to making sure your experience is the best it can be. In fact, we believe that your satisfaction is so important that we stand behind it with our 5-Point Service Pledge: 1. A SafeTech™ certified technician will provide a quality installation or repair, using high-quality parts and materials. 2. We will fully protect the interior and exterior of your vehicle where we are working. 3. We will clean your vehicle's exterior glass. 4. We will vacuum all broken glass after the work is completed. 5. We will provide a lifetime warranty on auto glass materials and workmanship for as long as you own or lease your vehicle.

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Reviews

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Just to let you know

Posted bydx1970on 8/12/2010

I used to work for this Uhm...company. It is the usual practice to carry the windshield..&quot;just in case&quot; the glass breaks in your vehicle while repairing a chip or crack. I do agree that most of them (management) haven't a clue in customer or employee service. I personally had 2 TWO shield replaced and I was totally put off by them and their product. My new trail blazer was basically molested. The moldings no longer fit and they scratched my paint and my ranger not only had one leak but TWO (1&quot; wide and 8&quot; wide) I no longer work for them and I will NOT use or recommend them!!!!!!!

nice job jeff @safelite

Posted bychamplamp2on 7/14/2010

jeff did a very good job on my son suv window and was here the same day and was very friendly will use safelite if ever needed in agian

Terrible service

Posted byPeter248on 6/23/2010

I had a nice crack on my FJ cruiser front windshield. Unfortunately, there were other repair shops that had poor reviews as well, so I rolled the dice with this company (as I did read all the reviews for this company as well). I thought maybe if I took it to their shop, it would be easier for them and there would be less headaches on my end. They had the entire morning (since 8:00 people)...to work on my vehicle. I got there at 12:30ish and inspect the vehicle prior to paying for the service...I found that the two vinyl flaps on the very right hand and left hand sides where completely loose and a piece of my FJ cruiser came off with using just my hands as it was completely loose. It came right off! I asked the customer service manager, and he said they were out to lunch. I waited (as it was my lunch hour too). Then he told me the guy was out there. No one was out there as I checked it again, and it was loose again. I asked who worked on my vehicle, and he said, &quot;that's normal&quot; for it to be loose like that. Are you kidding me??? He said, I can add glue to it if I want - I said yes..he had an attitude about it. Don't these people get it??? If it were their car wouldn't you care??? Such poor quality service...and I accomodated them by bringing it to THEIR shop!!

DID NOT SHOW

Posted byhemethousewifeon 6/19/2010

Had an appointment, and they did not show. Was given a 4 hour window...waited all day...and after my window of time had come and gone I called to see what the update would be. They say they never showed me on the schedule. I had an email confirmation, work order number, and they still denied I ever had an appointment. They said they could fit me in 5 days from then!!!! My car was completely undriveable, and they BONED me, and then couldn't fit me in any sooner!?!?!? Unaccepatable...DON&quot;T USE THEM!!

EXPENSIVE!! (It made me choose at least one star...)

Posted bysmartconsumer365on 5/14/2010

I was really upset when I heard that my insurance would not cover glass damage. Safelite (who happened to have a &amp;quot;deal&amp;quot; with my insurance company) said they would give me a &amp;quot;discounted rate&amp;quot; of almost $300.00!! Come to find out, their competitor's REGULAR rate was about HALF the price of their &amp;quot;discount.&amp;quot; GO ELSE WHERE, unless of course you like to pay more than necessary.